Charter Cable Complaint Form

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Charter Communications has been granted a franchise from the State to provide cable television services in Morgan Hill. If you are experiencing problems with your cable/internet service, billing, or installation, you should call Charter at 866-731-5420. If they are unable to resolve your problem, please complete this form to request City intervention on your behalf. Please note that the Federal Communications Commission (FCC) does not have customer service standards relating to cable internet service.
 
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